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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Polkinghorn

April 12, 2024

5  out of  5 rating by Steven Polkinghorn
"Super easy to talk to, got me the best deal he could. Made the transition to State Farm very smooth and simple. There’s only 5 stars available but I’d have given 6!"
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Taylor Parnell

April 8, 2024

5  out of  5 rating by Taylor Parnell
"Was very helpful and patient with me. Excellent customer service and was able to find the best auto coverage would definitely recommend. 🙂"
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Nancy Woods

April 4, 2024

5  out of  5 rating by Nancy Woods
"Very good to work with. Pricing was very reasonable. Saved us $500 a month on three cars and home. Thank you!"
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Joshua Dodd

April 3, 2024

5  out of  5 rating by Joshua Dodd
"Domenica was phenomenal helping me find the policies I needed and making sure they were the coverage needed for a reasonable cost. Quick turn around, clear communication, and willing to explain things to me when unclear. It's always a relief when I know I can call Jon Jones office and feel confident that have my back."
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Jacy Isaacs

March 29, 2024

5  out of  5 rating by Jacy Isaacs
"I needed help with renter's insurance and auto insurance - Heather was an absolute joy to work with! She so so pleasant over the phone and was able to get me all straightened out and signed up in no time. I really look forward to working with her again!"
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Julisha Fitzpatrick

March 28, 2024

1  out of  5 rating by Julisha Fitzpatrick
"Edit: I really hate I have to come back and edit this review. I've had really awful communication since this initial review. I went back to get auto insurance since I had such a great time the first quote; however, It's taken almost a month to get a quote. Upon getting the quote, it was wrong. There's no reason a quote should take so long. I've since switched agents. I hope whoever you are has a more pleasant experience than I. Ken was super helpful, prompt, and made insurance less confusing than it already is. I loved the convenience of texting as I can’t talk on the phone a lot during the day. I had an issue I needed corrected on my policy and Ken did so in a timely manner! I’m thankful for a smooth process. Looking forward to filling future polices with this agency!"
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tonya hazel

March 27, 2024

5  out of  5 rating by tonya hazel
"Ken was awesome!!! He was prompt, professional and had the answers to all of my questions. Thanks Ken for all of your help!!!!"
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Karen Holloway

March 27, 2024

5  out of  5 rating by Karen Holloway
"Great service"
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Stephanie Lawson

March 25, 2024

5  out of  5 rating by Stephanie Lawson
"Ken was very patient as I had a LOT of questions. He made the process easy and stress free. He is a definite asset and I was very pleased with how thorough he is regarding coverages and the process as a whole... 5* experience"
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courtney

March 20, 2024

5  out of  5 rating by courtney
"Make the switch to State Farm and ask for Ken at this agency! He helped me bundle my home and auto insurance policy in a super easy and pleasant transition from my previous company. Great customer care!!"
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Chris Snow

March 20, 2024

5  out of  5 rating by Chris Snow
"Domenica was amazing to work with. She took great care and my family’s needs in purchasing new insurance policies. She was very easy to talk to and was able to answer any questions I had for her. I’ve never dealt with an agent like her and will surely recommend her to anyone shopping for insurance."
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Cameron Hinton

March 19, 2024

5  out of  5 rating by Cameron Hinton
"Very helpful!"
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Scott Boatner

March 15, 2024

5  out of  5 rating by Scott Boatner
"Ken was great!"
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Ryan Schoiack

March 15, 2024

5  out of  5 rating by Ryan Schoiack
"Ken was Persistent and Professional on getting us a quote we could afford. Thankyou"
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Sonja Dorgan

March 11, 2024

5  out of  5 rating by Sonja Dorgan
"Domenica went above and beyond to help me with my insurance transition. She explained everything in layman's terms so that I would understand exactly what my policies covered. I will be more than willing to refer this office to anyone that has insurance needs. They are the best!!!"
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Jessica Miles

March 8, 2024

5  out of  5 rating by Jessica Miles
"Ken is more than capable to assist you in the right path to obtain the best insurance you need. He explain to me thoroughly what all I could do and bundle. I felt better about going with the company after we talked and I undoubtedly will tell others about joining with such a team."
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Greg Calvin

March 8, 2024

5  out of  5 rating by Greg Calvin
"Ken was very helpful in getting me the most out of my policy"
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Arun Srikanth

March 6, 2024

5  out of  5 rating by Arun Srikanth
"Worked with Domenica. She is awesome /super helpful and explained everything well."
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Angel Davis

March 5, 2024

5  out of  5 rating by Angel Davis
"Ken was a pleasure to speak with in regards to my insurance. He explained everything thoroughly, and I appreciate him being available whenever I have questions."
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Richard Buttrom

March 5, 2024

5  out of  5 rating by Richard Buttrom
"Ken, at states farm agent did awesome job, in signing new customer, ur guys need more employees like Ken. Once again Ken great job, sir I look forward do business w u in near future."
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Seth Bernhardt

February 29, 2024

5  out of  5 rating by Seth Bernhardt
"Helped me secure an extremely reasonable price for insurance in a very timely manner. Would highly recommend !"
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Chase Teague

February 28, 2024

5  out of  5 rating by Chase Teague
"I worked with Ken to get my insurance taken care of. He saved me over 100 dollars from my previous insurance. He was also very patient in working with me and checked up with me at reasonable intervals."
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Martha Mckenzie

February 22, 2024

5  out of  5 rating by Martha Mckenzie
"Heather, was very helpful to me and I appreciated her for her efforts!"
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William Ross

February 19, 2024

5  out of  5 rating by William Ross
"Good communication"
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Rita H Kent

February 9, 2024

5  out of  5 rating by Rita H Kent
"Our agent's office called to schedule a review our policies! We were assigned to Craig and found him to be extremely helpful, caring and knowledgeable. My husband and I spent 1 hour going over our auto, liability and homeowner policy details. We were updated on insurance industry changes, new policy features and had several questions answered. lt was well worth our time. Many thanks, Craig & Jon."